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# Article Title
1 [MyCloud] I'm using the MAC address for login. Can I change it to a different name?
2 [MyCloud] Why can I not register a new name for my media server?
3 [MyCloud] What do I need to do after installing a new hard drive?
4 [MyCloud] I've attached an external USB drive to the network drive. Where can I access the data?
5 [MyCloud] How do I safely remove an external USB drive?
6 [MyCloud] When I create new user accounts for my friends, do they all store their data in the same HOME directory?
7 [MyCloud] How can users share files among themselves?
8 [MyCloud] Why is the download service unable to start?
9 [MyCloud] Why does the iPhone app not show any video files in the video folder?
10 [MyCloud] Why does it take so long to buffer a video before it can play it on my iPhone?
11 [MyCloud] Why can my browser (e.g. IE and Firefox) play *.rm files but cannot play *.rmvb files?
12 [MyCloud] Do I have to install a program on my computer to locate and access MyCloud?
13 [MyCloud] What do I need to install or setup before I can use remote access?
14 [MyCloud] Can I stream my files locally from the MyCloud media server to my iPhone/iPad?
15 [MyCloud] What does the error "System is running without home partition..." mean?
16 [MyCloud] The option "remember me" at the web portal does not save my password!
17 [MyCloud] What port is used for the VPN connection?
18 [MyCloud] How can I upload an entire music collection at once?
19 [MyCloud] How am I supposed to locate my MyCloud device and login?
20 [MyCloud] How do I configure my drives?
21 [MyCloud] Why can I play videos smoothly at home but not when on the road?
22 [MyCloud] Where is the manual?
23 [MyCloud] How long does it take to setup the MyCloud?