FAQ - Frequently Asked Questions - Knowledge Base

Why does the DisplayPort on my Thunderbolt 3 device not work?

If nothing happens when you connect a monitor to the DisplayPort, please check the settings of your BIOS. For some computers (e.g. Clevo/Saver laptops), the following setting has to be changed:

BIOS > Advanced > Advanced Chipset Control > DDI Control
Change from “DDI to DP” to “DDI to TB