For U.S. residents only, withing 90 days of the retail purchase, the original end-use purchaser can register the product with AKiTiO and receive an additional 1 year of warranty, resulting in a 3-year limited warranty. During the extended warranty period, we will, at our sole option, repair or replace any defective parts, unless these components can no longer be repaired or obtained from the original manufacturer. Cables, hard disk drives, solid state drives and other storage media are excluded from the extended warranty.

How to register a product

  1. Login using your existing account or create a new one if you don't have a user account yet.
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  2. In the user menu, click on Product Registration.
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  3. Fill out the required fields, upload a copy of your invoice or purchase receipt and then click Register.
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  4. After you have succesfully registered the product, click on Product Registration List.
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  5. All your registered products are listed here.
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How to locate the serial number

The serial number is printed on a sticker on both the retail box and on the product itself.

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