Supported products:
NT2C-U31AA
Remarks
- The firmware has to be updated when the device is connected via USB.
- The Mac Updater is compatible only with macOS 10.14.6.
- This firmware is only for AKiTiO products and specifically the model(s) as mentioned above. DO NOT use this firmware for any other devices!
Warning
- Never turn off or disconnect your unit during the firmware update procedure. This may damage your device! If the upgrade fails (e.g. power failure during firmware update), you may not be able to operate your device anymore.
- Make sure the device to be udpated is the only one currently connected to the computer. For multiple devices, please update them one at a time.
Windows
Updating the firmware on Microsoft Windows
- Download the PC updater, save it on your local disk and unzip the file.
- Connect the external drive to your computer via USB and turn it on.
- Wait until the device has been recognized by the system and then double-click the *.exe file to start the update.
- Wait for the update process to finish and then click OK to complete the update.
- Restart your external device.
- Done!
Remarks
If your device has not been recognized correctly, the following message will be shown. Make sure your device is on the list of compatible devices as seen on the top of this page, unplug the USB cable, reconnect the USB cable and then try to update the firmware again.