Supported products:

FileDescriptionFile sizeLast modified
Download this file (thunder3_duo_pro_history.txt)Firmware HistoryHistory of previous changes0.6 kBMay 24, 2016
Download this file ( Updater (RAID)Firmware version 2501_6014_0A for Windows 7 and above468 kBMay 24, 2016
Download this file ( Updater (Thunderbolt)Firmware update for NVM 18 & PD 1.07.06863 kBApr 13, 2017


  • The PC updater can be used on Windows 7 and above.


  • Never turn off your unit during the firmware update procedure. This may damage your device! If the upgrade fails (e.g. power failure during firmware update), it may brick your device.
  • This firmware is only for the AKiTiO products mentioned above. DO NOT use this firmware for any other devices!


Thunderbolt Update Windows


  1. Download and unzip the PC updater (Thunderbolt) on your computer.
  2. Connect the device to your computer via Thunderbolt 3 interface.
  3. Once the drive has been recognized by your system, double click on the *.exe file to start the firmware update.
    tb3 duo pro update 01
  4. Select your device from the list of available devices and click Next to continue.
    tb3 duo pro update 02b
  5. Wait for the update process to complete.
    tb3 duo pro update 03b
  6. Close the program when the update is finished.
    tb3 duo pro update 04b
  7. Safely eject the device and then disconnect both the Thunderbolt cable and the power adapter to turn off the device. Wait for a few seconds and then re-connect the Thunderbolt cable and the power adapter.
  8. Done

How to check the current firmware version

To check the current firmware version to see if an update is required and to make sure the update was successful, you can use the Thunderbolt 3 Firmware Viewer.

akitio thunderbolt3 fw viewer 02